How to Choose The Right Ambulance Service in Kolkata

Ambulance Service in Kolkata

If you are living in Kolkata, then having the contact number of the best ambulance service is just a blessing. But, this is not easy anyhow. Do you know why? Around 70% of people always fail to choose the right ambulance services on the first attempt.

This is why, in this blog, we have added all the details about “How to Choose The Right Ambulance Service in Kolkata?”, if you are also here to know about the best way to Choose The Right Ambulance Service in Kolkata, then read this blog to the end.

So, let’s start:

What are the Different Types of Ambulance Service in Kolkata?

Choosing the right ambulance service in Kolkata can be a crucial decision mainly in emergencies. Kolkata offers a variety of ambulance services to cater to different medical needs and situations. We have added all the types of ambulance services, we can find in Kolkata. There are different types of ambulances we can have in Kolkata that are dedicated to serving us in different emergencies.

1. Basic Life Support (BLS) Ambulance

BLS Ambulances in Kolkata are equipped to provide basic medical care and transport. They typically carry essential equipment like automated external defibrillators (AEDs), oxygen cylinders, and basic first aid supplies. These ambulances are suitable for non-critical patients who need transportation to and from healthcare facilities.

2. Advanced Life Support (ALS) Ambulance

ALS Ambulances in Kolkata offer a higher level of medical care than BLS ambulances. They are equipped with advanced medical equipment such as cardiac monitors, intravenous (IV) drips, ventilators, and medications. These ambulances are staffed with paramedics and sometimes a nurse or doctor, making them ideal for patients with severe medical conditions that require constant monitoring and advanced medical intervention.

3. Normal Ambulance

Normal Ambulances in Kolkata provide transportation for patients who do not require medical attention during transit. These are generally used for non-emergency situations such as hospital discharges, routine check-ups, and patient transfers between facilities. They are basic vehicles without specialized medical equipment.

4. Air Ambulance

Air Ambulances in Kolkata are used for rapid medical transportation over long distances or to areas that are difficult to reach by road. They are equipped with medical equipment similar to that of an ALS ambulance and are staffed with highly trained medical personnel. Air ambulances are often used in critical emergencies, trauma cases, or for transferring patients from remote areas to advanced medical facilities in the city or beyond.

5. ICU Ventilator Ambulance

ICU Ventilators in Kolkata Ambulances are equipped with intensive care unit (ICU) facilities, including ventilators, to support patients who are critically ill or require life support during transit. These ambulances are staffed by highly skilled medical professionals and are essentially mobile ICUs, ensuring that the patient receives continuous intensive care.

6. Oxygen Ambulance

Oxygen Ambulances in Kolkata are equipped with oxygen cylinders and delivery systems to provide respiratory support to patients who need supplemental oxygen during transport. These ambulances are essential for patients with respiratory issues or those who require continuous oxygen therapy.

7. Dead Body Ambulance

Dead Body Ambulances in Kolkata are specialized vehicles designed for the respectful and secure transportation of deceased individuals. These ambulances are equipped to ensure the dignity of the deceased and to meet legal and sanitary requirements during transportation.

8. Mortuary Van

Mortuary Vans in Kolkata are used to transport bodies to mortuaries or funeral homes. These vans are equipped with refrigeration units to preserve the body during transit, ensuring that it is transported in a hygienic and dignified manner.

9. Freezer Box Ambulance

Freezer Box Ambulances in Kolkata are designed to transport deceased individuals over long distances or for extended periods. They contain a freezer box to keep the body preserved, maintaining low temperatures to prevent decomposition.

10. Event Ambulance

Event Ambulances in Kolkata are stationed at large gatherings, such as concerts, sports events, and festivals, to provide immediate medical assistance in case of emergencies. They are equipped to handle minor injuries and stabilize patients for further transport if needed.

11. Surgery Ambulance

Surgery Ambulances in Kolkata are equipped to perform emergency surgical procedures on the move. These highly specialized ambulances contain surgical equipment, sterile environments, and medical staff trained to conduct surgeries in transit. They are rare but crucial for situations where immediate surgery is necessary and hospital access is delayed.

12. Hospital Ambulance

Hospital Ambulances in Kolkata are owned and operated by hospitals and are typically used for transferring patients between different departments or facilities. These ambulances can range from BLS to ALS depending on the hospital’s capabilities and the patient’s needs.

How to Choose The Right Ambulance Service in Kolkata?

If you are residing in Kolkata and want to choose the right ambulance services, then you can use  the following suggestions to select the right ambulance service according to your needs:

1. Assess the Medical Condition of the Patient

Understand the patient’s medical needs before calling for an ambulance. Determine if they require basic life support (BLS), advanced life support (ALS), or specialized care such as an ICU ventilator or oxygen support.

To know the difference between ALS and BLS Ambulance click on the link.

2. Check the Response Time

In an emergency, response time is critical. Opt for a service known for its quick response time to ensure timely medical assistance.

3. Verify the Availability of Medical Equipment

Ensure the ambulance is equipped with the necessary medical equipment for the patient’s condition. This could include ventilators, cardiac monitors, defibrillators, oxygen cylinders, and other essential supplies.

Read More: Essential Equipment in Ambulances

4. Look for Qualified Medical Personnel

Confirm that the ambulance is staffed with trained medical professionals such as paramedics, nurses, or doctors who can provide the required care during transport.

5. Consider the Distance to the Destination

Choose an ambulance service that is familiar with the quickest and safest routes to the destination, whether it’s a hospital, clinic, or another medical facility.

6. Check for Insurance and Payment Options

Inquire about the cost of the service and whether they accept insurance. Some ambulance services offer direct billing to insurance companies, which can be beneficial in an emergency.

7. Evaluate the Reputation and Reviews

Research the ambulance service provider’s reputation. Read reviews and testimonials from previous users to gauge their reliability and quality of service.

8. Ensure 24/7 Availability

Emergencies can happen at any time. Make sure the ambulance service operates 24/7 and can be reached quickly at any time of the day or night.

9. Confirm the Type of Ambulance Needed

Identify the specific type of ambulance required for the situation, such as a BLS, ALS, ICU ventilator ambulance, or a specialized ambulance like an air ambulance or mortuary van.

10. Ask About Safety and Hygiene Protocols

Especially in the context of infectious diseases, the ambulance service must adhere to strict hygiene and safety protocols to protect both the patient and medical staff.

Significance of choosing the right ambulance service in Kolkata

It’s very important to select the right ambulance service that caters to your needs. We have added 5 significances through the right ambulance services in Kolkata benefit you:

1. Timely Medical Intervention

In emergencies, every second counts. The right ambulance service can ensure rapid response times, which can be critical in saving lives. Swift medical intervention can stabilize a patient’s condition and prevent deterioration while on the way to the hospital.

2. Appropriate Level of Care

Different medical situations require different levels of care. Choosing the correct type of ambulance—whether it’s Basic Life Support (BLS), Advanced Life Support (ALS), or a specialized ICU ventilator ambulance—ensures that the patient receives the appropriate medical attention and equipment needed during transport. This can significantly impact the patient’s health outcomes.

3. Professional Medical Assistance

The right ambulance service is staffed with trained and qualified medical personnel, such as paramedics, nurses, and sometimes doctors. These professionals can provide critical care, administer medications, and perform life-saving procedures en route to the hospital, which can be vital in emergencies.

4. Safety and Comfort

Selecting a reliable ambulance service ensures that the patient is transported safely and comfortably. Properly maintained vehicles, adherence to hygiene standards, and the availability of necessary medical equipment contribute to the overall well-being of the patient during transport.

5. Reduced Stress for Families

In emergencies, families are often under immense stress. Choosing a reputable and reliable ambulance service can provide peace of mind, knowing that their loved one is in capable hands. This assurance can help families focus on other critical aspects of the emergency, such as coordinating with the hospital and managing other logistics.


In Conclusion, choosing the right ambulance service in Kolkata is indeed a critical decision that can significantly impact patient outcomes in emergencies. Through our blog, you can understand the various types of ambulance services available in Kolkata. You can also consider understanding factors such as response time, medical equipment, and qualified personnel & then you can make an informed choice. 

We have provided comprehensive details to guide you through this process. We have ensured that you select the best service for your needs. We hope you find our guidelines helpful and encourage you to follow them carefully. If you have any questions, please write them in the comment box below.

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