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BOOK GoAid AMBULANCES
GoAid Ambulance Booking Steps:
1. How to book a GoAid Ambulance ?
Booking a GoAid Ambulance is super easy. Simply, follow the steps below:
2. How to get picked up as a rider ?
After you have booked your Ambulance and a driver has accepted, you’ll see the:
When your driver arrives, you’ll receive a push notification letting you know they have arrived at your pick-up location.
If you have any special instructions or need to speak to your driver, you can give them a call in the app by tapping ‘Call Driver’.
3. How to enter your pick-up location ?
Your pick-up location will automatically set to your current GPS location. If you’d like to change it, there’s a couple of ways to do so:
You will need to enter your destination before confirming your booking. You can do this by:
You can also change your destination during your ride by:
You can save your most frequently visited locations by:
4. How to track your Ambulance ?
Once your booking is confirmed, you’ll be able to track your Ambulance and see the following details on your app in real time:
5. How to pay for your Ambulance ?
You can pay for your ride using a credit/debit card, paytm, wallet or PayPal. Follow the steps below to add these payment methods to your account:
6. How to rate your Ambulance ?
Ratings enable us to ensure both our parents and drivers are having a great experience using GoAid. You’ll always be prompted to rate your driver after you shift your patient with us.Once you reach your destination, a notification will appear that will prompt you to rate your driver.
Open the app
Enter your pick-up and drop-off location
Select your Ambulance Type
Tap Continue and then Confirm Booking
Get Ambulance Help at your location.
Comfortably shift your patient.
Estimated time of arrival
Tap ‘pickup location’ at the top of the screen and enter your address.
Drag the pin to the right location on the map.
How to enter or change your destination.
Entering the address in the ‘destination’ field at the top of the screen.
Clicking ‘Edit’ and entering the correct destination.
Save your preferred pick-up or drop-off location.
Simply tapping the ‘heart’ icon on the right side of the location field and select the category that best suits that location.
When inputting your pick-up and drop-off location, enter the name of that category and the address will automatically populate.
Your driver’s ETA and current location.
The driver’s route to your pick-up address.
Select ‘Payments’ from the main menu in the app.
Click on ‘Add another card’.
Enter your card details and click ‘Save Card’.
You’ll be able to rate your Ambulance from 1 to 5 stars.
Select certain fields about the Ambulance and provide specific details.