BOOK GoAid AMBULANCES
GoAid Ambulance Booking Steps:
1. How to book a GoAid Ambulance ?
Booking a GoAid Ambulance is super easy. Simply, follow the steps below:
2. How to get picked up as a rider ?
After you have booked your Ambulance and a driver has accepted, you’ll see the:
When your driver arrives, you’ll receive a push notification letting you know they have arrived at your pick-up location.
If you have any special instructions or need to speak to your driver, you can give them a call in the app by tapping ‘Call Driver’.
3. How to enter your pick-up location ?
Your pick-up location will automatically set to your current GPS location. If you’d like to change it, there’s a couple of ways to do so:
You will need to enter your destination before confirming your booking. You can do this by:
You can also change your destination during your ride by:
You can save your most frequently visited locations by:
4. How to track your Ambulance ?
Once your booking is confirmed, you’ll be able to track your Ambulance and see the following details on your app in real time:
5. How to pay for your Ambulance ?
You can pay for your ride using a credit/debit card, paytm, wallet or PayPal. Follow the steps below to add these payment methods to your account:
6. How to rate your Ambulance ?
Ratings enable us to ensure both our parents and drivers are having a great experience using GoAid. You’ll always be prompted to rate your driver after you shift your patient with us.Once you reach your destination, a notification will appear that will prompt you to rate your driver.
- Open the app
- Enter your pick-up and drop-off location
- Select your Ambulance Type
- Tap Continue and then Confirm Booking
- Get Ambulance Help at your location.
- Comfortably shift your patient.
- Driver’s name
- Estimated time of arrival
- Driver rating
- Profile photo
- Ambulance details
- Tap ‘pickup location’ at the top of the screen and enter your address.
- Drag the pin to the right location on the map.
- How to enter or change your destination.
- Entering the address in the ‘destination’ field at the top of the screen.
- Clicking ‘Edit’ and entering the correct destination.
- Save your preferred pick-up or drop-off location.
- Simply tapping the ‘heart’ icon on the right side of the location field and select the category that best suits that location.
- When inputting your pick-up and drop-off location, enter the name of that category and the address will automatically populate.
- Your driver’s ETA and current location.
- The driver’s route to your pick-up address.
- Select ‘Payments’ from the main menu in the app.
- Click on ‘Add another card’.
- Enter your card details and click ‘Save Card’.
- You’ll be able to rate your Ambulance from 1 to 5 stars.
- Select certain fields about the Ambulance and provide specific details.